PRIVACY POLICY

Hometown Supply Co (“we,” “us,” or “our”) operates hometownsupplyco.com (the “Site”). This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our Site.

1. INFORMATION WE COLLECT

Information you provide: When you place an order, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Shopify Payments and are never stored on our servers.

Automatically collected information: When you visit the Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, referring URLs, and pages viewed. This information is collected using cookies and similar tracking technologies.

Communications: If you contact us by email, we retain the content of your message and your contact information in order to respond to your inquiry.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Comply with applicable laws and regulations
• Detect and prevent fraud

We do not sell your personal information to third parties.

3. SHARING YOUR INFORMATION

We share your information only as necessary to operate our business:

• Shopify — our e-commerce platform processes payments and manages order data
• Print-on-demand fulfillment partners — receive your name and shipping address to produce and ship your order
• Shipping carriers — receive your name and address to deliver your package

We may also disclose your information if required by law, subpoena, or other legal process, or to protect the rights and safety of our users or the public.

4. COOKIES

We use cookies and similar technologies to operate the Site, remember your cart, and analyze traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the Site, including the shopping cart.

5. DATA RETENTION

We retain order information as long as necessary to fulfill our legal and business obligations. You may request deletion of your personal data by contacting us at hello@hometownsupplyco.com. Note that we may need to retain certain information to comply with legal obligations or resolve disputes.

6. YOUR RIGHTS

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at hello@hometownsupplyco.com.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.

7. CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

9. CONTACT US

Questions about this Privacy Policy? Email us at hello@hometownsupplyco.com.